Our Process
Brew Grind Water is the most tangible partner in your coffee business.
Whether it's working with you on the perfect setup before you've even opened the doors or keeping your current equipment up and running, our team with 50+ years of combined experience and backgrounds from all over the coffeesphere are committed to delivering on the trust you place in us.
The best brands in coffee trust us, so you can too. BGW has more than a dozen manufacturer certification and experience with every major coffee equipment manufacturer. Our extensive training and experience help us know exactly what to do when we start working on your machine.
For 10 years Brew Grind Water has been a leading coffee equipment sales and service provider.
Early in her career as a coffee roaster, Rebecca Fox was tossed a technical manual for coffee equipment, in Italian, and was asked to fix equipment that the roastery sold. She struggled through, as anyone would. But she was exposed to a new career and witnessed the gaping hole that is coffee equipment service in the USA. Founded in 2014, Brew Grind Water has grown into one of the nation's premiere service providers. Her drive and focus on fixing the hardest problems facing service providers and technicians in general has transformed the way technicians are trained, both internally at BGW but also as a founding member of the SCA's Coffee Technician Guild.
In an industry starved for qualified professionals BGW thrives through our combined experience and training programs. We've got former baristas, coffee shop owners, roasters, and equipment manufacturer trainers on our team with a combined 50+ years to help tackle any issues we come across. As a customer-focused company we identify your specific needs and deliver them if they’re in our scope or help source the right option for you if they’re not.
Our Team
Rebecca Fox
Jason Fox
Jesse Kyle
Joel Edgren
Brian Culver
Beth Tjaden
Mac Lund
Carol Valles
Caleb McNelly
Jamerio Craft
Ty Pierpont
Joshua Dudley
Jacob Bristol
Joel Owen
Kerry Burrow
Brandon Fox
Visit Our Showroom
Can you imagine spending thousands of dollars on equipment without ever taking it for a “test drive”? Neither can we. You can experience your next coffee machine in-person at our Brew Grind Water Cafes or set up a time to get an online, live virtual demonstration with an equipment expert.
The BGW Blog
Rebecca Fox emerges as a central figure in the dialogue surrounding gender diversity and inclusivity within the coffee-service technical field
Contact Us
We'd love to hear them. Curious about service? Don't see a product you'd like to buy? Have a unique situation? You can chat with us live about equipment sales or service questions or you can schedule a meeting with different members of our teams below.